Principles of personal data processing by Hotel Górsko
When making a reservation for hotel services, the hotel guest is asked to provide his/her personal data necessary to confirm the reservation and later identify the hotel guest.
Before starting the stay, the hotel guest completes a registration/registration card at the hotel reception, in which he is asked to provide data identifying him as a party to the contract for the provision of hotel services. Filling out the card in the following fields: name and surname, residential address and ID document number is mandatory. The customer is also asked to present a photo ID to verify personal data.
Customers who want to receive marketing information from the Górsko Hotel in the form of e-mail can provide their e-mail address. Personal data may also be collected by the Hotel in other situations when it is necessary to achieve a specific purpose in accordance with the law (completing accounting documents, issuing a VAT invoice, making payments, considering complaints, settling disputes).
The data controller is F.H.U. Hotel Górsko mgr inż. Maria Sadkiewicz-Bill, ul. Górsko 14/16, 32-020 Wieliczka, entered into the business register under the NIP number 6830001233
Personal data are processed for the purposes of identifying the Customer as a party to the contract for the provision of hotel services, for the purposes of performing the contract and pursuing possible claims under this contract. Personal data may also be processed by the Hotel for the purposes of marketing its own services/products. Marketing your own services/products involves, in particular, sending unannounced e-mails to persons whose contact details were provided to the Hotel during online booking or when completing the registration form at the Hotel reception.
The customer has the right to object to the use of his or her personal data for this purpose at any time.
The customer has the right to access and correct their data.
Hotel Górsko does not sell or transfer Guests' personal data to other entities, unless the obligation to provide data results from legal provisions or it is necessary to pursue the Hotel's claims in the event of a violation of its rights/goods by the Guest.
At the same time, we would like to inform you that in order to obtain comprehensive information regarding your right to access the content of processed personal data and to correct or delete it, please contact us at biuro@hotelgorsko.pl.
What information we collect:
• We collect information from and about you
• We collect contact information. For example, we may retain your name and email address. We may also store your telephone number or postal address.
• We collect information you submit or post. For example, we collect reviews you send us about the hotel and services. We also record information in case of job applications.
Website www.hotelgorsko.pl
The website at www.hotelgorsko.pl uses the so-called "cookies". "Cookies" should be understood as IT data, in particular text files, stored on users' end devices intended for using websites. These files allow you to recognize the User's device and properly display a website tailored to his or her individual preferences. "Cookies" usually contain the name of the website they come from, their storage time on the end device and a unique number.
Cookies are used to adapt the content of websites to user preferences and optimize the use of websites. Personal data collected using cookies may be collected only to perform specific functions for the user. Such data is encrypted in a way that prevents access to it by unauthorized persons. Restricting the use of cookies may affect some of the functionalities available on the website.
If you do not consent to the use of cookies in the manner described above, please disable them in your web browser settings or do not use the website www.hotelgorsko.pl.
The hotel reserves the right to make changes to the Privacy Policy. We encourage you to check its content regularly, especially before making a reservation at the Górsko Hotel.
Links/redirects to websites of other entities are included in the website content solely for the convenience of its users. Hotel Górsko is not responsible for the information provided by the owners of other websites, as well as for the privacy policies of other entities.
Who is the administrator of the personal data of hotel guests?
Please be advised that the administrator of personal data is a natural person F.H.U. Hotel Górsko mgr inż. Maria Sadkiewicz-Bill with its registered office at Górsko 14/16, 32-020 Wieliczka, NIP 6830001233 REGON 003881857.
What are the purposes of the processing of personal data of hotel guests?
The purpose for which the Hotel processes personal data is the conclusion and performance of a contract for the provision of hotel services. In addition, the purpose of the processing of personal data by the Hotel is:
1. pursuing possible claims by the Hotel in connection with the damage suffered by the Hotel caused by the guest, or defending against the guest's claims against the Hotel,
2. documenting the performance of the service for tax purposes,
3. Providing the highest quality of service for hotel guests.
If the guest has consented to the processing of personal data for marketing purposes, the Hotel processes personal data for this purpose, i.e. to send marketing information and offers about its products and services to the guest.
In addition, the Hotel processes the personal data of guests collected by the hotel monitoring in order to ensure the safety of hotel guests and other persons staying on the premises of the Hotel.
What is the legal basis for the processing of personal data?
The legal basis for the processing of the guest's personal data obtained by the Hotel is the contract for the provision of hotel services.
The legal basis for the processing of the visitor's personal data used for marketing purposes is the guest's consent. The hotel informs that the consent may be withdrawn at any time. The withdrawal of consent does not affect the validity of the processing that took place before the withdrawal of consent.
The legal basis for the processing of the visitor's personal data by monitoring is the protection of his vital interests and the protection of the vital interests of other natural persons, as well as the legitimate purpose of the administrator.
The legal basis for the processing of the guest's personal data to ensure the highest quality of services for hotel guests is the legitimate purpose of the administrator.
To whom may personal data be transferred?
The Hotel transfers personal data to the following categories of entities:
1. companies providing IT support services for the hotel and providing IT software,
2. accounting companies providing accounting services,
3. transport and taxi companies in the event that the guest orders transport or courier delivery,
4. law firms (law firms) providing legal advice and legal representation.
How long will personal data be processed?
Personal data:
1. obtained in connection with the concluded contract for the provision of hotel services will be processed for the period of limitation of tax claims or civil law claims of the Hotel or the guest, depending on which of these events occurs later,
2. obtained on the basis of consent for marketing purposes will be processed for the period of validity of the consent for marketing purposes,
3. obtained in connection with the monitoring will be processed for 3 months from the date of recording, and then they will be permanently deleted.
What are the rights of the visitor in relation to the processing of personal data?
Each guest has the right to access, rectify, delete or limit the processing of personal data. In addition, every visitor has the right to object to the processing. Access to the data is possible at the Hotel's headquarters. In addition, the hotel provides a biuro@hotelgorsko.pl address through which you can contact regarding personal data.
Is it possible to lodge a complaint in connection with the processing of personal data?
Yes, each guest has the right to lodge a complaint with the supervisory authority, which is the Inspector General for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw.
Will the hotel transfer personal data outside the EEA?
No, we do not intend to transfer your personal data outside the EEA.
Is the provision of personal data a contractual or statutory requirement?
Providing personal data in the field of name and surname and address of residence is a requirement for concluding a contract for hotel services. Failure to provide personal data will prevent the Hotel from concluding a contract for hotel services.
Are automated decisions made based on personal data, including profiling?
No. The Hotel does not make automated decisions based on personal data, including profiling./Yes. The hotel makes automated decisions based on personal data, including profiling. Profiling uses historical personal data that the hotel has obtained in connection with the provision of hotel services to the guest.
